Privacy Policy

Last updated: September 1, 2026

ReliablePower LLC ("we," "us," or "our") operates the website reliablepower.energy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

Information We Collect

Information You Provide Directly

• Account information: Name, email address, password
• Order information: Billing address, shipping address, payment details (processed securely — we do not store full card numbers)
• Communications: Messages you send via email, phone, or contact forms
• Newsletter: Email address if you subscribe to marketing communications

Information Collected Automatically

• Device data: IP address, browser type, operating system, referring URLs
• Usage data: Pages visited, time spent, clicks, and browsing behavior
• Cookies: We use cookies to improve your experience and analyze site traffic

How We Use Your Information

• Process and fulfill your orders
• Send order confirmations, shipping updates, and receipts
• Respond to customer service inquiries
• Send promotional emails (only if you opt in — unsubscribe at any time)
• Improve our website, products, and services
• Detect and prevent fraud
• Comply with legal obligations

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with:

• Service providers: Shipping carriers, payment processors, and platform providers (e.g., Shopify) — bound by confidentiality agreements
• Legal authorities: When required by law or court order
• Business transfers: In connection with a merger, acquisition, or sale of assets

Cookies

We use cookies and similar tracking technologies to enhance your experience. Types of cookies we use:

• Essential cookies: Necessary for the website to function (e.g., shopping cart)
• Analytics cookies: Help us understand how visitors use our site
• Marketing cookies: Used to deliver relevant advertisements

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and enforce our agreements. Order records are typically retained for 7 years for tax and accounting purposes.

Your Rights

Depending on your location, you may have the right to: access, correct, or delete your personal information; opt out of marketing communications; and lodge a complaint with a data protection authority.

To exercise these rights, contact us at contact@reliablepower.energy.

Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

Security

We implement commercially reasonable security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page with an updated date.

Contact Us

ReliablePower LLC
4818 Washington Blvd, Saint Louis, MO 63108, United States
contact@reliablepower.energy | +1 (844) 536-0616